Noble Cigars, LLC guarantees complete satisfaction on every product we sell and wants you, the customer, to be happy with your purchase(s). However, should you find that something is not to your satisfaction, we ask that you call us, and we will make the proper arrangements to remedy the situation. We will gladly refund any merchandise in its original packaging within 14 days of receipt of your order. If you need to return an item, please send INSURED via FedEx, UPS, or parcel post to our shipping address of Noble Cigars warehouse 3705 NW 115th Ave., Suite 5 Doral, FL 33178. Please notify us before returning any items. Please retain all packing material for damaged merchandise and contact us immediately at 617-407-5902. We will promptly arrange for its replacement. This site is not directed to persons less than 21 years of age, and no information should be submitted or posted at Noble Cigars, LLC online website by individuals less than 21 years of age. Sales of tobacco products to individuals under the legal minimum purchase age are illegal. Therefore, Noble Cigars, LLC attempts to restrict tobacco sales to individuals of 21 years of age. The certain personal information you provided is used to confirm the minimum age requirements. Such information is not retained in our database, therefore not compromising privacy.